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Satisfaction Survey
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Sprague Customer Satisfaction Survey
Help us help you!
Please complete and sumbit the survey form below by providing your assessment to our level of performance to each question. Simply click kon the appropriate answer (low left, highest right) and clicking the submit button at the bottom of the page.

 

Customer Satisfaction Survey

Sprague Products markets products through Representative
Distribution channel. Is it:
Sprague Products has a number of e-commerce Customer
Service tools. Are they:
Is Sprague Products' overall product quality:
Is Sprague Products' "on-time" delivery:
How would you rate the "technical" level of Sprague Products and/or
Local Representative in response to inquiries:
How would you rate the response time from Sprague Products/Representatives
to requests (quotes, technical support, information, etc):
How would you rate the call frequency (visits) from Sprague Products
and/or local Representative:
How would you rate the pricing for Sprague Products products in your
Area:
How would you rate the ability for conversions of
Sprague Products products:
Sprague Products has inventory available at the Factory and
with assemblers throughout the world.
Have you found inventory support:
When a problem arises with our products has our
resolution been timely:
In attending Sprague Products product and sizing seminars have
they been:
After-Market support being provided by your local
Representative/Assembler is:
Sprague Products Assembler and Designated Repair Center network provides a local stocking capability
that meets rush delivery requirements. Is it:
Local Sprague Products Assemblers have certified repair facilities
that are:
Technical support received from Customer Service Representatives
is:
Sprague Products sales and technical literature is:

As a valued customer, what do you feel we can do to improve our service to you?

For more information call 440- 838-7690 or email sprague@sprague.curtisswright.com

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